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The end of the summer holidays is never fun, but for some unlucky travellers fighting to get their money back for flight delays or cancellations during their trip can add to the disappointment.
However, according to RefundMyFlight.net, just 5 per cent of travellers ever file a compensation claim with only 15 per cent of passengers who launch a claim independently managing to win their money back.
This is despite nearly £2million in flight compensation being up for grabs from the airlines. To help you understand your rights and get the compensation you deserve we’ve got all the facts you need to know:
If your flight is delayed for three or more hours, cancelled or overbooked you are entitled to claim up to £500, according to European Regulation No 261/2004.This ruling applies to any flights of a European airline or from a European city and depends on the distance of the flight.
If you are delayed for over two hours your airline should provide free meals and refreshments to all passengers. Airport restaurants and cafes can be expensive so make sure you ask if vouchers are available
In the worst case scenario your flight may be delayed overnight and you won’t be able to travel until the next day. If this happens you must be offered hotel accommodation and transport from the airline.
Airlines have been known to wriggle their way out of compensation by claiming flights were disrupted by a ‘technical problem’. However, the European Court of Justice recently ruled that airlines can no longer use this as an excuse so don’t be deterred to fight for your compensation.
If you still think that fighting for compensation is a complicated procedure, then you can get the experts involved. RefundMyTicket.net makes it easy and quick to file a claim and get back the money you are owed. It helps you easily claim back money with no sign up fees, contracts or hidden costs. They take a commission of 18 per cent, on a no win, no fee basis.
Co-founder Romain Drosne says, 'Flight delays and cancellations can ruin your trip before it’s even begun and travellers simply don’t know that they are owed compensation when this happens to them. Even if they are aware, the process can be long and painful without help. We started RefundMyTicket.net to take the hassle out of this and help consumer get their hands on their share of the £2 million in refunds left unclaimed each year.'